Category Archives: Good WORD (Etiquette)

Hospitality: Large Events

In the world of hospitality, hosting a large event is in a category all its own.  It’s overwhelming, yet nuanced; enormously stressful, yet rewarding.  And if you’ve ever tried to pull one off, you know it ain’t easy.

Having recently attended a major event that went brilliantly, I thought it apt to interview the hostess to discover her tips and tricks (in this case, how to present a keg tastefully).

She is one Annie Snyder, 24 years old, living in Seattle, WA (Greenlake, specifically).   Her favorite holiday is Independence Day, so for the past three years she has hosted a 4th of July party that lasts all weekend.

To give credit where due, Miss Snyder admits she learned everything she knows from Mrs. Snyder – and in fact held the event at Mrs. Snyder’s waterfront home in Gig Harbor.  Together, they made for a killer mother-daughter hostess duo.

But first let’s admit that though bigger events are more work for the hostess, there’s an incredible self-serving benefit:  it’s the host’s friends.  “It’s all of my favorite people in one place at one time!”  Annie says.

However, she concedes, “It’s overwhelming. Sometimes I have to grab people just for a few minutes and get time with only them, otherwise I’ll never see some people.”

But let’s talk turkey.  One of the most challenging aspects of serving more than 50 people is doing so economically.  In this case, Annie’s best tip is to purchase kegs — in multiples.  She purchased three kegs so she could negotiate with the brewery on the price per keg.  She did well:  $48 per keg.  Usually kegs cost up to $120 each.

“It’s easier to serve people with a keg, and also easier to clean up.  We served 65-70 people for less than $150,” Annie reports.

And don’t just leave those ugly gray barrels as they are.  Annie decided to purchase flag-themed garbage can covers and used them to cover the similarly-shaped kegs.

And though it’s great to save some money on the alcohol, avoid skipping major elements of the food you’re serving.

“Don’t be stingy and cheap, because your guests will know.  If you’re going to entertain, fully entertain.  Don’t rely on your guests for staple items.  Once you choose to entertain, it’s on you,” Annie says.

But if you do ask others to contribute, don’t say, “Please bring a dish to share.”  As Annie says, “Be specific in knowing what you want others to bring.  It’s my biggest pet peeve when people stray from simple instruction, like if I tell you to bring a side, bring a damn side.  Don’t bring a dessert.”

But atmosphere is crucial as well.  And even though Annie attributes any party’s success to the people who attend, she says that decorations don’t hurt either.

“You can’t have too much patriotic paraphernalia on the 4th of July,” she says.  “We bought four dozen hats, tons of red, white and blue fringe, and even temporary tattoos.”

It’s true.  The decided the look of the weekend was to have a “tramp stamp” on everyone’s lower backs, except in this case rather than a typical tattoo symbol, there were American flags and George Washington’s face.

It’s important to keep your role as host in perspective, Annie reminds us.  Your role as host is not to provide a personal experience of happiness for each guest, but rather to create a place where a great time can occur.

“The fun is already happening – I don’t have to entertain fully, I just say ‘here you go, here’s the party.’  As host, YOU’RE not the fun, you’re the springboard to the fun,” she says.

And not every moment is bliss for the host.  Sometimes, guests hog your time.

“People trap me in a 20 minute conversation and I’m stuck,” she confesses.

And how to get out of such a situation?  Initiate clean up.

“Some people take advantage of the situation, like especially when it comes to clean-up.  You know who your friends are when it’s cleanup time and others disperse to leave,” she remarks.

But while they’re around, keep them happy with snappy tunes.

“Definitely compile a good play list…heavy on the Rhianna,” Annie recommends.

Annie credits a great turn-out with word-of-mouth. She says that “the measure of a good event is how well you pitch it.”  And she must have pitched a home run, because even newcomers were impressed.

“I love when people come up to me and say that they’re having such a good time,” Annie says.  “Like my friend Catlyn said “I knew I was going to have fun this weekend, but I didn’t know I was going to have this much fun.”

A successful event, indeed.

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Etiquette for Awkward Situations — Vol 1

In the spirit of summertime social situations (how’s that for alliteration?), let’s address those awkward encounters that we find all too frequently — and what we can do about them.

And by “we” I mean that these are true stories of my own, or friends who shall remain nameless.

At the Bar

Awkward Situation: You make last minute plans with a friend to go to happy hour, despite being dressed in a red Mickey Mouse t-shirt and neglecting to shower that day.  Naturally, this is the one happy hour in which you run into your best friend from high school that you haven’t seen since graduation, and she looks immaculate.

Solution: Greet her warmly and emphasize being “so busy” at work, as an implied excuse for your attire.  Ask her endless questions about herself (on the off-chance that she’s self-involved), and she will be so consumed with relating her life that she will forget about yours (and Mickey’s).


Over Email

Awkward Situation: You receive an email from an acquaintance explaining that you are indeed invited to a mutual friend’s bridal shower this weekend, despite failing to receive a timely invitation due to a “miscommunication.”  But won’t you please still come?

Solution: Without a trace of commitment, blithely reply that she needn’t apologize since you have plans that day anyway, but should the opportunity arise you may make an appearance.  Still go if you can, because after all, your engaged friend shouldn’t suffer because of this acquaintance’s forgetfulness.

 

In the Office

Awkward situation: You and only one other person are walking down the hallway toward each other.  He kindly says hello and initiates a conversation as he walks toward you.  As you smile broadly in response and open your mouth to reply, you find there are not just two of you in the hallway.  This person is speaking to the nice man behind you.

Solution: Pretend that smile was just the daily one you give to everyone.  Also, always carry a mug so your hands are occupied, and you can use it as a decoy to look purposeful – hmm, is my cup empty?  Let me spend three seconds looking inside.

At an Event

Awkward Situation: You are at a social event, and here comes that woman who clearly knows exactly who you are and is thrilled to greet you – but if your life depended on it you could not recall her name.

Solution: Grab your date/husband/person-standing-nearest-you and cheerfully ask Mystery Woman if she has met the person whose name you actually know.  That will automatically prompt her to introduce herself, providing infinite relief to you as you say in your head, “YES!  I knew it was REBECCA.”  Then try to use her name at the beginning/end of a sentence at least twice before you move on to get a much-needed drink.

 

On the Phone

Awkward Situation: A friend innocently asks “What are you doing on Saturday?”  They could be inviting you to the best party of the year, or asking you to help them move apartments for six hours.  You simply can’t tell by this open-ended question.

Solution: Since this person thinks it’s OK to back you into a social corner, you are free to be direct.  Briefly say, “I’ll have to check – what did you have in mind?”  Otherwise, if you should say, “Nothing, I’m free,” your friend could say, “Perfect!  I need someone to help me sort through my Tupperware,” and you’re trapped.

This situation is awkward enough that it merits an extra tip: when inviting people to do something, just straight-out ask them.  For instance, “Hey, I’m going rock-climbing this weekend, would you like to join me?” is so much more inviting than, “You free this weekend?” which seems to imply that your invitee has no life.

To have your most pressing etiquette questions addressed, please write to wordsbecomeone@gmail.com.   Also, if you think it’s funny to write to me as “Dear Abby,” you already have an etiquette issue we need to address.

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A Family Affair

Is it me, or do family weddings bring out the best and worst in everyone involved?

Best:  you buy a new outfit, get a haircut, and show up with your finest face forward.

Worst:  you prepare to socialize with your entire extended family, knowing this will mean both engaging with cousins you treasure and fielding personal questions from a great uncle you can’t remember.

Last week Mike and I were in Washington, DC and took the weekend to drive to a small town in Maryland for my cousin’s wedding.  As we drove, I gave Mike the rundown of my mom’s side of the family — explaining marriages, divorces, awkward relationships, all of it.  Lucky for him, there was sufficient dysfunction in my family to prevent his eyes from glazing over.

My extended family lives on the East Coast, and my immediate family moved to Seattle twelve years ago, so we don’t see each other often.  Over time I conceded the loss of connection and the lack of anything in common besides our bloodline, so I told myself not to hope for familial closeness at an event such as a wedding.

This was not so, but it took me the entire wedding to see it fully.

Five minutes before the ceremony started, Mike and I, along with my sister Erin and her friend Karen, rolled up in our rental car.  This was tacky, but honestly we were driving through the back country of Maryland…forgive us if we don’t know the way from Fruitland to Nassawango (I wish I was inventing these names).

As soon as the ceremony concluded, it was like a dam broke.  Hugs, kisses, you-are-so-talls; we were gushing at each other.  I was proud to introduce Mike to the people who had helped shape who I was, and it was gratifying for them to meet the person with whom I’d chosen to spend my life.

And despite the passage of time, talking with them reminded me that these are not casual family members.  No, these are the people who will tell me when I have dirt on my face, or in this case, goose droppings on my shoes (an outdoor wedding, go figure).

It came as no surprise then when none of us were bashful about admitting that the open bar was crucial to our re-acquainting, and we all groaned good-naturedly about the slew of mandatory group photos that had to be taken.

As for the conversation, it was classic:  no one can get away with any pretense at a family wedding, because you’re with people who saw you eat Play-Doh (and like it).  There’s no point in bragging about a job because they already know who you are – they don’t need to know what you do.

Minute by minute, I realized how much I miss them.  I saw what I’m missing by not living near them.

When you live apart from your family, you move on and establish your own life and don’t feel the hole.  But when you return home; when you realize your living lineage is here and not there; when you talk to people who watched you grow up; it’s not a small thing.  And I am missing it.

This became abundantly clear as the DJ cued the music.

You know you really love your family when you are willing to enter the dance floor for such songs as the Electric Slide or the YMCA.  When you can toss all of your dignity aside for a few rounds of the Macarena, you know you’re with your nearest and dearest.

And, to quote that other atrocious wedding dance song, isn’t that “what it’s all about”?  Put your best hope in, take your bad attitude out, raise a glass to what’s ahead and forgive each other for what’s past?  Isn’t it about pulling together as individuals and then letting loose as one?

The proof-positive that the wedding was a success was that it didn’t end at the wedding.  Mike ran to the store for a case of Corona and all my cousins, every last one, packed into one hotel room to talk until 3AM.

There is one wedding song that normally makes me roll my eyes, but at this wedding made me jubilant:

“All of the people around us, they say
can they be that close?
Just let me state for the record,
we’re giving love in a family dose.
We. Are. Family.”

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